Testimonials From This Years Wedding Industry Awards

Testimonials From This Years Wedding Industry Awards

“Fross was absolutely fantastic from start to finish.  Their collection is amazing and the staff know their products very well.  They know what suits and listen to what the bride requires.  The accommodated my request and couldn’t do enough for me.  I had to move the date of my wedding for personal reasons and it meant the wedding date had to move from May to January. Fross done everything in their power to bring my dress forward and my dress was perfect.  I could recommend a shop more!  Awesome.”

Mrs Melanie Marsh (nee Shuttleworth)


“Fross and her team were wonderful throughout the whole process.  I had no idea what type of dress I wanted and they kindly guided me with their expertise. They were honest about which dresses looked best and went of their way to help me.  I highly recommend Fross Wedding Collections!”



“I was very happy!”

Mrs Andrea Pope (Cleverly)


“I’m so impressed with how Chloe looked after me, from my initial appointment, right through to collecting the dress.  I found her always enthusiastic and excited about my plans and especailly7 the dress.  She is knowledgeable in all areas of the industry.  She made me feel so relaxed when I told her I was quite nervous about choosing “the” cress.  We spent a very long time in the shop trying on the majority of dresses on show, Chloe always seemed as if nothing was too much bother.  She’s a star!”

Mrs Ellie Frost (Foster)


“Excellent service from Chloe”

Mrs Lidia Farrell


“I contacted Fross Wedding Collections by email looking for a particular dress.  From our first phone conversation to when I collected the dress, Fross provided a very professional yet very personal service with great value for money.  When I collected the dress form the shop;, I was very impressed with the range of others dresses and wished I had come to have a look sooner.  The shop is classy and stylish.  Overall a wonderful experience.  I would definitely recommend Fross Wedding Collections”

Mrs Siobham Bass Duggan)


“Fross really id help me find the perfect wedding dress, such lovely and friendly people.  Thanks again for all your help”

Mrs Holly Reed (Moore)


“Brilliant service from day one and nothing was too much trouble even once I had collected the dress.  Peace of mind and top quality professional service”.

Mrs Nicola Taylor (Midgely)


“Great Service”

Mrs Angharad Smith (Starkey)


“A really personal service.  It doesn’t feel like a chain store.  They made a real effort to fit me in for my initial try on as I had been let down elsewhere.  The dress was beautiful and so unique.  The main dressmaker used, Nicole was fantastic and was a real pleasure to visit – a very sparky personality and so much fun”

Mrs Jo Tipping


“Lovely and helpful staff.  Would definitely recommend!”

Mrs Kellie Griggs (Richards)


“Fab service, my dress ended up going in the sale and I go t a call from them to say it had and Ih ad been given first refusal.  I was seen by Chloe, who was very patient, friendly and helpful and I found my dress!  So much so my dad is making me a box frame so it can go in the wall!!”

Mrs Katie Williams (Kitcher)


“I contacted Fross Wedding Collections looking for a sale dress; they were polite and were very accommodating.  I tried on many dresses and narrowed it down to 2.  The lady that helped me was amazing!  She listened to what I wanted and gave her honest opinion and what dress looked better on me.  I never felt rushed and was made to feel relaxed and really special. I love my dress and I couldn’t have asked for more.”

Mrs Ceri Goodhew


“As soon as I walked through the door there was a warm welcome and I felt instantly relaxed in the wonderful environment Fross had created. Fross and her team helped pick out dresses to the styles we had discussed and when trying on he dresses I really appreciated the honest and helpful advice I was given as to what suited my figure.  Fross recommended a fantastic dress fitter Nicole and I couldn’t compliment her enough on the service she provided., she made the dress fit like a dream!”

Mrs Emma Jones (Graysmark)


“Chloe and the team at Fross Wedding Collections di an amazing job in helping me find my dream dress.  Nothing was too much trouble, the customer service was exemplary and we were made to feel so welcome!  My dress had to be special, unique and fit for a hot climate all of which we achieved. All of our gusts commended on how lovely my dress was”

Mrs Faye Korol


“Fantastic experience buying my wedding dress!  Very helpful from the moment I tried on the dress to the moment I walked down the aisle in it!  Very impressed!”

Mrs Zoe Thompson (Cotton)


“I met one of Fross’ employees at a wedding fair and they were so friendly and helpful!  As I only had a short amount of time to organise everything including my wedding dress, they really put my mind at ease and I felt excited and happy after finding my dream dress!”

Mrs Anna Williamson (Burlumi)


Fross and her team were extremely helpful and welcoming.  This shop is small and intimate not intimidating which was key for me.  There was plenty of choice on styles and designers but not too many that you didnt know where to start.  The service was relaxed and not pushy.”

Mrs Emma Cater


“I had a bad experience at a bridal shop in Croydon and was left nervous and anxious about visiting another shop.  I explained my experience to Fross. From the moment I walked in the door, I was made to feel welcome, at ease and comfortable.  Great selection of dresses, all the staff was helpful, knowledgeable and friendly.  I left that day with a dress I loved a great experience and felt like a princess. Fross and the girls really made me feel special.  5 star service and would highly recommend.”

Mrs Nicola Easter (Gregory)


“I am a slightly older bride and had no idea of style of dress or even if I wanted white/cream.  I went  to Fross,  and her team and I could not have had a better experience. I think I tried nearly every dress in the shop and then went back after hours and went through it again.  Fross and her team made me feel special even finally deciding to buy the last dress I tried on.  I have recommended Fross to other friends who have also shared the same experience.”

Mrs Carol Wilkins


“Fross were extremely helpful in finding me my perfect wedding dress.  I tried the dress on in store and wanted to go back for a second look.  Unfortunately the dress had sold by that time, but Fross ordered in direct from the supplier for me.  They also gave me the contact details of two different seamstresses.  The lady I went with was absolutely fantastic, and fitted the dress exactly as I wanted it.”

Mrs Debby Doyle (Snowling)


“I was so impressed with the professionalism and knowledge that all the staff at Fross had.  They were so helpful and provided a very professional service.  I left the store having ordered absolutely everything I needed and then returned to order my bridesmaids dresses too!  Everything was top quality and I would highly recommend them.  I thoroughly enjoyed the whole experience of choosing my wedding dress.”  

Mrs Emma Fisher


“Fross and Chloe were both fantastic through the whole process of buying my wedding dress.  Wasn’t really sure about what I wanted but Fross gave me plenty of suggestions and ended up being the one who chose my dress for me!  When picking up my dress, Chloe was friendly, professional and very personable.  I couldn’t have asked for a better experience.”

Mrs Katherine Adcock (Taylor)


“Fross were amazing from start to finish…their customer services is impeccable and had a fabulo9us dress range.  They were limited to the number of dresses they had only by the size of the shop, but I know they have moved premises.  Fross and Chloe made my wedding dress experience amazing”

Mrs Camilla Field.


“Fross and Chloe were fantastic; Chloe was so helpful in showing me all the dresses that I loved. I chose my dress but wasn’t 100% sure and Chloe arranged for the dress to be taken to another wedding fair where one of my bridesmaids was able to attend to help me to choose.  Was brilliant how flexible she was.  The shop is beautifully laid out and I had privacy and felt as though I wasn’t limited on time.  They were so accommodating. I will be forever grateful for the pleasant experience.  Thank you!”



“Fross bridal was faultless; I would more than happily and actively have recommended people.  I had only had a baby 6 weeks prior to buying my dress and was feeling a little low about my new figure.  However the owner made me feel a million dollars and helped me choose a stunning dress for an excellent price.  Plus the handmade veil was exquisite – I had so many compliments. “

Mrs Rose Johnson (Bacon)


“Fross was the first shop I went into, I tried a number of different shops and no other shops compared to this one.  The staff was absolutely amazing and very welcoming.  Nothing was too much hassle and I cannot recommend them highly enough. The dress I chose was the first I tried on and I can no thank the staff enough for their help.”

Mrs Hannah Young (Eaton)


“Fross and her team made me feel really special in choosing my beautiful dress.  They made arrangements for fittings and alterations and let me try my dress on multiple times!  Time was never an issue and I never felt under pressure.  The entire process was a joy with Fross. They were extremely helpful, fun to deal with, processional and very fair in terms of pricing.  I recommend them ALL of the time!”

Mrs Sarah Kelly


“I felt so welcomed by the girls at Fross when I visited with my mum and sister.  They made me feel comfortable and were very helpful, suggesting a variety of wedding dresses for me to try on, all of which were stunning.  They were “down to earth”, happy and I was made to reel really special by them.  They did an amazing job and I left feeling on top of the world.  And on my wedding day, the dress and veil looked breathtaking.  Thank you to all at Fross”.

Mrs Jessica Newby (was Bown)


“Very helpful staff, gave good advice, excellent price range which helped me with choice. Staff eager to help and advise”.

Dr Christian Winter (Ashdown)


“From the moment I walked into Fross Wedding Collections Boutique I was immediately made to feel welcome and relaxed.  I found my dress online and luckily Fross was a supplier of Sincerity Bridal.  Fross suggested I try on a selection of dresses to make sure I was certain of my choice.  Her advice was invaluable and I was certain I had found my dream dress. The sizing and ordering process was stress free and the recommended seamstress was excellent”.

Mrs Kim Dopson (Neaves)


“Great help with choosing my gown.  The choice was excellent and the service first class”

Mrs Nicola Webb (Link)


“A welcoming, friendly, warm business.  Very helpful, flexible and knowledgeable.  They helped me select my dream wedding dress and I couldn’t have been happier with the dress on our wedding day.”

Mrs Emma-Jayne Wickens (Gillard)


“I was welcomed with smiles and nothing but dedication from the team at Fross.  I was shown a variety of dresses all to suit my budget.  I was able to try them without being rushed.  I was able to show my mother in law and bridesmaid each dress. After trying on just a handful, I chose my perfect wedding dress.  Once I decided, payment and collection was discussed. Everything ran seamlessly from the moment I booked the appointment to try on dresses until the dress was collected.  Thanks a million guys x”

Mrs Diana Baylis


“I felt at Fross that they actually cared about what you wanted and not just to make a sale.  They never pressured or made you feel that if you didn’t buy there and then you would miss out on your dream dress.  The staff was friendly, helpful and made your family always feel welcome.  They recommended a seamstress instead of charging a standard rate (some places charged a fixed fee even if you were having minimal work done).  I enjoyed the whole experience”.

Mrs Francesca Cook


“Loved the process of finding and trying on my dress in Fross. Such a relaxed and friendly atmosphere”.

Mrs Sarah Anderson (Nwaji)


“Fross was absolutely amazing from start back in 2014 to finish.  They sold me my stunning dress at a fraction of its original price at a Wedding Fair.  I had a last minute change of mind on my veil and Fross was so helpful staying open and letting me swap my veil, they really do just want you to feel perfect!”

Mrs Hannah Anderson


“The staff at Fross are fabulous.  They take great care in trying to make you look the very best.  I had been to a few shops prior to going her, and I let Fross dress me and she came up with the most beautiful package.  This wasn’t what I was looking for originally, but with Fross’ help I felt like the most beautiful person in the world on my wedding day.  The customer service was outstanding and I have recommended lots of people to go and see Fross.”

Mrs Tania Spokes


Fross and Chloe were brilliant when I was looking for my dress.  I’m a jodhpurs kind of girl and never wear dresses so this was painful for me.  They were really patient with me especially when I poo poo most of their stock, (too frilly for me).  They were also very helpful with my 2 bridesmaids which we also got from them.”

Mrs Victoria Wallace


“Great Staff, felt at easy instantly, no pushy sales at all, welcoming and patient.  Foundy my perfect dress in an afternoon”.

Mrs Naomi Tear (Walker)


“Lovely staff, always there to help and spent over 4 hours choosing my dress, no one rushed me, even when we went back for a fitting, they could not help me enough when I wasn’t sure on the veil.  Would happily go there if I got married again, (which I hope doesn’t happen).  I recommended them to all my friends who are thinking of getting married.”

Mrs Laura McCormick (McDougal)


“Great service, amazing dress.  Looked after perfectly! Thank you”

Mrs Caroline Davenport Potter (Davenport Thomas)


“I came across Fross by chance after a disappointing visit to another bridal shop.  I loved all the dresses in Fross! And the customer service was second to none, despite not having an appointment, Fross was brilliant and made room for me to try on my gown and allowed me to spend as much time as I wanted to in it!  I would, and already have recommend Fross to anyone searching for their perfect dress.”

Mrs Amy Ciambriello


“The team at Fross Wedding Collections was amazing.  I went in for my first viewing on crutches and

They couldn’t have been more supportive of my situation ensuring I was comfortable at all times and did not push to me to anything that would cause me pain.  If I needed to have a rest they were more than accommodating and ensured I was treated like a princess even when trying dresses on.  They have a wide range of stock and are willing and able to help you find the perfect dress for you”.

Mrs Elizabeth Filtness (Killick)


“Staff are lovely, very helpful and were a big reason I chose to purchase my wedding dress from Fross.”

Mrs Amelia Franks


“From my first meeting until taking my dress home, the customer service and care were to an extremely high quality.  Shopping and dresses are two things I don’t do and upon arrival I was put at ease and made to feel very comfortable and relaxed which made the whole experience really enjoyable.

Mrs Kyrie Shaw (Vanstone)